FAQ

No. To ensure that you receive your order as quickly as possible, we are unable to cancel or make changes after it has been placed.

If you are not 100% satisfied, you can return any of the eligible items within 20 days of receiving your order, no questions asked! Due to the nature of our business and bodily fluids, returns must be in new condition; unworn, unwashed, and with the tag intact. Items returned with obvious use, makeup, animal hair, dander, deodorant, perfume, or similar product stains may be subject to refusal. Refunds are issued to your original payment method or in the form of online credit. They cannot be returned to other cards or other methods of payment. Final sale items cannot be returned, refunded or exchanged. Original shipping is non-refundable. To start the return process, just email info@cassieandbrittlatchwear.com

Please see the shipping section for more details on the various shipping options available!

Yes. For more details on shipping options, please check out the shipping section during checkout.

We currently accept Visa, MasterCard, Discover, and American Express. We are looking to add PayPal soon.

At this time Cassie & Britt Latchwear does not accept money orders or personal checks.

Unfortunately not yet! We hope to add this soon so check back in a few months!

Yes. Please see our shipping section for more details.

Shipping prices may vary depending upon the order total, shipping class and ship to location. For more details, check out our shipping section.

If you cannot find what you are looking for, please feel free to send us a request using our Contact Us section and we can give you a better time frame.

We are required by law to collect sales tax on merchandise shipped to certain states in the U.S. The tax rate applied to your order will be the combined state and local rate for the address to which your order is shipped.

Only one promo code can be used per order. If there is a minimum amount that needs to be spent for the promo, returns will be subject to a price adjustment.

All babies are wearing Kyte Baby clothing. They have Ryan and Rose pacifiers and clips as well. The diaper bag pictured is Fawn Design.